Senior Fulfillment Administrator |
| November 29, 2012 - December 29, 2012 |
| Location: | Durham, NC |
| Salary Range: | Depends on experience |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Full Benefits Package |
| Employment Type: | Full Time |
| Department: | Fulfillment |
| Description: | IF YOU REQUIRE AN ACCOMMODATION TO APPLY FOR THIS POSITION, PLEASE EMAIL jobs@parata.com.
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| Duties: | • Fulfill and process detailed orders for the field service organization from receipt to tracking of orders
• Fulfill and process Consumables orders including order processing and direct interaction with external and internal customers
• Direct contact for internal and external order status inquiries
• Audit, approve and process all related shipping/freight and supplier invoices
• Initiate and track shipments including Counter to Counter freight
• Create purchase orders and maintaining inventory control
• Create Return Material Authorizations (RMAs)
• Interact with internal and external customers on issues of inventory availability
• Interface with other organizations, departmental executives, customers, and vendors
• Responsible for decisions and judgment calls of lower to moderate complexity
• Available to cover after-hours, weekend on-call rotation, flex schedule
• Able to work independently with minimum supervision and instructions
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| Qualifications: | Experience & Education Requirements:
• Requires minimum Associates business-related degree plus 4 years related experience, or comparable combination of education and experience
• Requires introductory knowledge of order fulfillment, sales, and accounting
• Experience with shipping/freight logistics, such as counter-to-counter, call tags, etc.
• Experience with MRP / accounting systems. Great Plains and/or SalesForce experience a plus.
• Call Center or Customer Service experience a plus.
Competencies:
• Team Player
• Flexibility
• Attention to Detail
• Adaptability
• Written/Verbal Communication (verbal will be face to face and on telephone)
• Multi-tasking
• Take ownership of tasks from inception to resolution
• Perform all tasks with a sense of purpose and urgency
Parata is an equal opportunity employer.
M/F/D/V
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