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Senior Fulfillment Administrator

November 29, 2012 - December 29, 2012
Location:Durham, NC
Salary Range:Depends on experience
Exempt/Non-Exempt:Exempt
Benefits:Full Benefits Package
Employment Type:Full Time
Department:Fulfillment
Description:IF YOU REQUIRE AN ACCOMMODATION TO APPLY FOR THIS POSITION, PLEASE EMAIL jobs@parata.com.



Duties: Fulfill and process detailed orders for the field service organization from receipt to tracking of orders
Fulfill and process Consumables orders including order processing and direct interaction with external and internal customers
Direct contact for internal and external order status inquiries
Audit, approve and process all related shipping/freight and supplier invoices
Initiate and track shipments including Counter to Counter freight
Create purchase orders and maintaining inventory control
Create Return Material Authorizations (RMAs)
Interact with internal and external customers on issues of inventory availability
Interface with other organizations, departmental executives, customers, and vendors
Responsible for decisions and judgment calls of lower to moderate complexity
Available to cover after-hours, weekend on-call rotation, flex schedule
Able to work independently with minimum supervision and instructions
Qualifications:Experience & Education Requirements:

Requires minimum Associates business-related degree plus 4 years related experience, or comparable combination of education and experience
Requires introductory knowledge of order fulfillment, sales, and accounting
Experience with shipping/freight logistics, such as counter-to-counter, call tags, etc.
Experience with MRP / accounting systems. Great Plains and/or SalesForce experience a plus.
Call Center or Customer Service experience a plus.

Competencies:
Team Player
Flexibility
Attention to Detail
Adaptability
Written/Verbal Communication (verbal will be face to face and on telephone)
Multi-tasking
Take ownership of tasks from inception to resolution
Perform all tasks with a sense of purpose and urgency


Parata is an equal opportunity employer.

M/F/D/V


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